North Carolina senators are considering legislation that would place new restrictions on artificial intelligence tools used in insurance coverage decisions and medical billing processes. The proposals reflect growing concern that automated systems are making consequential decisions about patient care and costs with little human oversight.
Supporters of the measures argue that AI-driven claim denials and billing errors have left patients facing unexpected charges and coverage gaps. They want clearer accountability when an algorithm drives a financial or medical decision that affects a patient's care.
The bills are part of a broader national trend as state legislatures push back against unchecked AI use in sensitive sectors. North Carolina joins a growing list of states drafting rules to ensure humans remain in the loop when technology intersects with healthcare access and affordability.
